Guarantee and guarantee certificate
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The Alcaplast s.r.o. company provides statutory guarantees as well as an extended period of guarantee. With a professional installation you can significantly influence functionality and product use value, thereby naturally influencing the satisfaction of the user of a given product. An extended guarantee period is given for Alcaplast products installed by professional plumber companies.
| Product group | Basic guarantee | Extended guarantee |
|---|---|---|
| Pre-wall installation systems | ||
| Cisterns and frames | 2 years | 15 years |
| Side inlet filll valves (product ranges A150, A160) / Bottom inlet fill valves | 2 /2 years | 6 / 3 years |
| Flush valves | 2 years | 3 years |
| Flushing plates and accessories | 2 years | 2 years |
| WC tanks and fill & flush valves | 2 years | 3 years |
| Wastes & Traps | 2 years | 3 years |
| Stainless steel shower drains and floor drains ALCA | ||
| Embedded components of stainless steel shower drains and floor drains ALCA | 2 years | 25 years |
| Removable components of stainless steel shower drains and floor drains ALCA | 2 years | 3 years |
| Plastic linear shower drains | 2 years | 6 years |
| Floor drains, Universal rain drums | 2 years | 6 years |
| WC seats, Flexi pipes, WC accessories | 2 years | 2 years |
| Outdoor drains | 2 years | 6 years |
| Industrial stainless steel drainage | 2 years | 5 years |
| Drainage channels and grids – stainless steel | 2 years | 25 years |
| Drainage channels and grids – galvanized steel | 2 years | 2 years |
| Sanitary Ware | 2 years | 2 years |
*Guarantee covers the functional properties, not the metal parts surface finish of the product.